Starbucks online ordering returns after app outage

A Starbucks app outage occurred on Tuesday, temporarily disabling the mobile order and pay feature. The issue was caused by a third-party system outage but has since been resolved. The app showed an error message regarding store locations, but customers could still pay in-store. The problem was reported in major cities. Starbucks heavily relies on mobile app and drive-thru orders, which account for over 70% of its sales. The company is set to report third-quarter earnings. Customers expressed frustration on social media, some mentioning the inconvenience of the outage happening on a day with a buy one, get one free promotion. Last week, Starbucks was also affected by the worldwide Crowdstrike outage. There was a simultaneous Azure cloud computing server outage reported by Microsoft, but it is unclear if the two are connected.